Frequently Asked Questions


No problem! Both our nightguards and our trays are made with our patented Vistamaxx™ material, which can be reheated and remolded multiple times. However, if the material touches itself when hot, it can be nearly impossible to separate. If that is the case,click here to fill out a short form and we will send you a replacement free of charge.

You can use the nightguard as a whitening tray but it is not advised to use the whitening tray as a nightguard. Because of the differences in thickness and shape configuration, we do not recommend using a whitening tray to protect teeth against bruxism.

Yes, both the nightguard and the teeth whitening trays are latex, BPA, PVC and phthalate-free.

Please email to discuss wholesale pricing options.


Bruxism is when you grind or clench your teeth unconsciously, usually during sleep. Bruxism can be caused by a number of things, including stress, anxiety, sleep apnea, or even just an abnormal bite.

CustMbite nightguards can be heated in the microwave for quick and easy fitting - no boiling required! After heating, place in mouth and mold to teeth. For detailed instructions, click here.

Nighttime teeth grinding can cause many problems, including headaches, jaw discomfort, sleep disruption, and damage to the teeth. Although bruxism has no cure, using a nightguard is an easy and cost-effective way to alleviate your symptoms. Nightguards act as a cushion between your teeth while you sleep, preventing your teeth from grinding against each other and allowing you to sleep through the night and wake up feeling refreshed.

Unlike other nightguards, CustMbite is created with a patented material called Vistamaxx™ that provides a superior fit and unrivaled comfort. CustMbite nightguards offer a custom fit to your teeth in less than two minutes with the ability to refit as needed. Furthermore, our nightguards are latex, BP, PVC and phthalate-free and will not absorb water, saliva or bacteria.

It's easy! Surface bacteria can be cleansed with soap and water. The nightguard can also be put in the dishwasher. Be sure to store your nightguard in its ventilated case when not in use.

Although CustMbite nightguards are tough enough to withstand daily grinding, we recommend replacing your nightguard every year for best results.

Teeth Whitening Kit

Both products can be used daily. The whitening gel has a recommended time frame of 15-20 minutes, while the gentle whitening foam can be used up to 5 times a day for a maximum of 8 hours. You can even sleep with it!

Yes, this product is safe and sensitive enough for caps, crowns, veneers, dentures, and implants.

With daily use, you should start to see results within 7-10 days. Please note that results vary with every individual user.

Whitening strips can be messy and often don’t provide full coverage, resulting in a spotty whitening experience. Many of our customers switched to CustMbite after having an unsatisfying experience with whitening strips.

Nope! Our whitening products work without a bulky LED light, letting you whiten your teeth discretely throughout the day. No one has to know!

Yes, the whitening trays only needed to be molded once (although you can mold them as many times as you like for the perfect fit) and they can be reused every single time you whiten your teeth.

Yes, our dental professional gel contains 22% Carbamide Peroxide and our dental professional foam contains 8% Carbamide Peroxide. Other whitening products contain 35% or higher Carbamide Peroxide. Both whitening agents were created by dentists specifically for sensitive teeth and gums. Additionally, the whitening trays comfortably and securely hug each tooth, keeping the whitening agent on your teeth and not on your gums.

Our teeth whitening kit is just as effective as getting your teeth whitened at the dentist, but you can do it from the comfort of your own home for less than half the cost!


All of our products are shipped from our office in Louisville, KY.

All products are backed by a satisfaction guarantee. If you are not satisfied for any reason, contact us at and we will gladly replace or refund your purchase.

Most of our products will arrive to you within 5-7 business days if you select Free Shipping at checkout.

Email with your order number and correct address within 24 hours of purchase and we will get that straightened out for you.